![]() ![]() Reinstall the USB printer device driver and printer software (Windows Me and 98 only) If the problem does not clear, contact your dealer. Then, reinstall the drivers from the beginning, following the instructions in the Setup Guide. Turn off the printer and restart your PC. Then click OK to close the System Properties dialog box. When the following dialog box appears, click OK. Under Other devices, select USB Printer or EPSON Stylus Photo 1290 or 890 and click Remove. If neither USB Printer nor EPSON Stylus Photo 1290 or 890 appears under Other devices, click Refresh or unplug the USB cable from the printer, then plug it into the printer again. If EPSON Stylus Photo 1290 or 890 appears, the printer software is not installed correctly. If USB Printer appears under Other devices, the USB printer device driver is not installed correctly. ![]() If EPSON USB Printer Devices does not appear on the Device Manager menu, click the plus (+) sign beside Other devices to view the installed devices. If your drivers are correctly installed, EPSON USB Printer Devices should appear on the Device Manager menu. Right-click the My Computer icon on your desktop, then click Properties. Plug the USB cable into the printer and the computer. If you canceled the plug-and-play driver installation before the procedure was complete, either the USB printer device driver or the printer software may be incorrectly installed.įollow the steps below to check the installation and reinstall the drivers. The Device Manager menu (for Windows Me and 98 only) If the correct port is not displayed, refer to the next section, "Make sure that EPSON USB Printer Devices appears on the Device Manager menu (for Windows Me and 98)". For Windows 2000 users, click the Ports tab and make sure that USBxxx, EPSON Stylus Photo 1290 or 890 is displayed in the Print to the following port(s) list box. Select the icon for your printer, then click Properties on the File menu.įor Windows 98 users, click the Details tab and make sure that EPUSBx: (EPSON Stylus Photo 1290 or 890) is displayed in the Print to the following port list box. Make sure that the icon for your printer appears in the Printers window. The illustrations used in this section show the procedure for Windows 98.Ĭlick the Start button, point to Settings, and click Printers. If you click No, you will must follow the steps in the Setup Guide to install the printer software again.įor Windows Me, users, follow the directions below to ensure that the USB driver is installed correctly. If the Digital Signature Not Found dialog box appears during the installation process, click Yes. If About is not displayed, the printer software has been installed correctly. You must reinstall the printer software as described in the Setup Guide. ![]() ![]() A message box with the words "Unidrv Printer Driver" appears. If About is displayed in the shortcut menu that appears, click it. To open the printer driver, click Printing Preferences on the shortcut menu that appears, then right-click anywhere in the driver. To check if the Universal driver has been installed, open the Printers folder and right-click the icon for your printer. When using Windows 2000, you must follow the steps in the Setup Guide to install the printer software otherwise, Microsoft's Universal driver may be installed instead. For Windows Me users, your computer must be a Windows Me pre-install model or upgraded from Windows 98 pre-installed model.įor details about your computer, contact your dealer. You may not be able to install or run the USB Printer Driver on a computer which is not equipped with a USB port or which has been upgraded from Windows 95 to Windows 98 or 2000. Your computer must be a Windows 98 or Windows 2000 pre-installed model. If you must use multiple USB hubs, we recommend that you connect the printer to the first tier hub. Use the USB cable (C83623 ) recommended in System Requirements.įor best results, you should connect the printer directly to the computer's USB port. If your printer does not work correctly with the USB cable, try one or both of these solutions: If you are having difficulty using your printer with a USB connection, see if your problem is listed below, then follow the instructions given to resolve the problem. Printer does not work correctly with the USB cable ![]()
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